In order to keep up with digitization in the corporate world, even classic business applications are on trial. In many companies there is need for action in order to map all segments across the value chain in future by an integrated solution.
At Microsoft the traditionally separated fields of ERP and CRM are growing together under the umbrella brand “Dynamics 365”; the integrated business application suite “Business Central” is a major part of this. Modern software solutions like this offer lots of opportunities, but the scope of implementing such a system should never be underestimated.
Even though new business applications have different pricing models than before and even offer leasing models, the implementation and conception of such a software solution is still a major investment. And even if manufacturers keep talking about “self-service” and there is no longer a need to provide your own hardware, for complex business processes it will always be necessary to include consultants with experience from other similar projects. Many companies will have to check and adapt their existing processes to the parameters specified by the new software. To this end, lots of plans and discussions are required to ensure the success of the project. So it’s worthwhile to keep the following principles in mind before launching a new project.