In order to continue to be able to keep up with its enormous growth in technical terms, the office provider Design Offices went in search of a new efficient IT solution. With Microsoft Dynamics 365 Business Central, Dynamics 365 Sales and Cloud-Working – and prisma informatik as a partner – the company finally found what it was looking for.
Design Offices is a provider of modern working landscapes for a wide variety of purposes, which can be rented by companies of all sizes and industries on a temporary or long-term basis. The fully digitally equipped offices, coworking spaces and conference rooms for hybrid working teams can be found at 40 locations in Germany with a total area of over 250,000 square meters.
In search of a modern infrastructure with automated processes, flexible scaling and more transparency, Design Offices finally considered the use of a cloud solution for enterprise management that could optimize internal financial, operational and customer engagement processes.
In order to do so, the company wanted to be able to continually expand its service portfolio, offer more office space in additional locations, and better manage its entire sales process. Finally, Microsoft’s Dynamics 365 product suite offered a suitable, simple and fast solution.
Strong IT solution and competent partner
While the finance team at Design Offices will use Dynamics 365 Business Central to optimize and digitize payment processes in the future, the sales staff will use Dynamics 365 Sales to track and qualify their leads and, above all, automatically manage recurring contracts. As a result, the customer experience can now be significantly improved from inquiries to contracts and customer interactions to invoicing and accounts receivable.
If required – especially for more complex consulting and development tasks – Design Offices finally asks the specialists at prisma informatik for support. As a Microsoft partner, they make the cloud migration as simple as possible and take care of a high level of maturity of the system and its processes.
For more information on the use of Microsoft Dynamics 365 products at Design Offices, read our press release or visit the Microsoft reference story.